Jo's Bikes Gifts & Collectible Ocean City, MD
Ocean City MD 21842-4005
DO NOT go to Jo`s bike shop on 2nd street!
They are very RUDE, unprofessional, unethical & disrespectful!
My family & I rented a bike from Jo`s and it was a total nightmare! This was our first time in Ocean City MD & we didn’t know that bikes aren’t allowed on the boardwalk after 11 AM. The owner at Jo`s failed to mention this to us & they didn’t say anything about returning the bike at ANY particular time. The owner called us around 11:30 SCREAMING/Cursing at us to get the bike back because the store was closing. I was standing 5` away from my wife when they called & I could hear the people at Jo`s screaming at her. We told them we weren’t aware that the bikes had to be back by 11 & that nobody from the shop mentioned it. We said we are very sorry that they couldn’t close the shop but if they told us before we went out we would have had the bike back on time. They said they have signs posted at the shop but honestly we didn’t notice them. I realize we were partially responsible for the mix up but I don’t think we deserved to be screamed at & cursed out!
We also asked if we can park the bike if we want to go into a store and they said yes but later they accused us of abandoning the bike. We parked it at a bike rack for 20 minutes & they came to get it while we were in a store. They led us to believe that the bike was stolen & we walked up & down the boardwalk for 40 minutes looking for it. We were about to report the bike stolen & they finally told us that it was at the shop. The worst part was I had my 2 year old son on the front of the bike & the breaks didn’t work AT ALL! We went down a big hill on 1st street & the bike was literally out of control. I had to drag my foot on the ground just to try to slow it down. It was very dangerous & it’s obvious that they didn’t do any type of inspection prior to us taking the bike out.
The last day of our vacation was ruined & we ended up leaving early because we were so upset over the way we were treated!Written
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